GETTING TO KNOW THE PRODUCT

What are Wearables?

Wearables are smart devices designed to make your everyday life easier through passive NFC technology. As high-performance wearable devices, they connect with features from our partner companies — letting you make contactless payments and manage your credentials quickly and securely.

Beyond financial transactions, Wearables open up a whole new world of possibilities for your daily routine, offering versatile solutions like access control and task automation. And all of this comes wrapped in a sleek, minimalist design that brings practicality, discretion, and a touch of style to your lifestyle.

Key Features:

  • Tap-to-Pay Transactions: Make payments instantly — no need to pull out your phone or carry extra cards. Just tap and go! Transaction limits without PIN entry follow the current security protocols for contactless technology.
  • Global Interoperability: Fully compatible with any contactless-enabled reader terminal — wherever you are in the world.

What is NFC Technology?

NFC stands for Near Field Communication — it's a short-range wireless technology thatCMS works within just a few inches. Because it requires physical closeness to work, it keeps your information extra safe.

What are the benefits of using Wearables?

  • Convenience: Just tap your accessory to pay — that's it!
  • Security: Safer than traditional payment methods;
  • No phone needed: Once it's set up, your Wearable works completely on its own;
  • No charging, no battery — ever.

Who can use the Wearable?

Only customers with Inter credit card can connect the wearable to their credit card.

How to get a wearable?

Currently we are giving wearables to selected customers, activate your credit card and use your account so that you become elegible to a wearable.

Soon we will make it available to purchase the wearable.

I do not have a credit card? What now?

Unfortunally the wearables can only work as a payment method linked to the credit card. Use your inter account to improve your credit score and be elegible to get a wearable.

COMPATIBILITY & REQUIREMENTS

Are Wearables compatible with all phones?

Not quite. Your smartphone needs to have NFC enabled to work with your Wearable.

How do I check if my iPhone has NFC?

Android (steps may vary depending on your phone brand):

  • Samsung: Settings → Connections → NFC
  • Xiaomi/Redmi/POCO: Settings → Connection & Sharing → NFC
  • Google Pixel: Settings → Connected Devices → NFC
  • Motorola / LG / Huawei: Search for "NFC" in your Settings

iOS: All models starting from iPhone 6 (2014) have NFC automatically enabled. No setup required.

On iPhone 17+ the NFC is located on the top left corner next to the câmera

Compatible with iOS 16.0 or later and Android 8.0 or later (subject to change).

Heads up: If you can't find the NFC option following these steps, your specific phone model may not support this technology. Unfortunately, in that case, you won't be able to use Inter Wearables, since they rely entirely on NFC to work.

Compatible with iOS 16.0 or later and Android 8.0 or later. The process described is subject to updates at any time, based on the evolution of features or devices.

INITIAL SETUP

How do I activate my Wearable in the App?

  1. Open the Inter App and log in;
  2. Search for "Wearables" using the search icon or tap the icon;
  3. Tap "Set up your Wearable”
  4. When setting up your Wearable, please read the Terms and Conditions of Use carefully and accept them to proceed.
  5. Select the wearable you wish to proceed with tokenization:
  6. Give your wearable a name.

RING Synchronization:

Follow the steps to activate (tokenize) your wearable:

  • Completely remove your phone case (very important!);
  • Place your phone on a flat surface;
  • Bring the wearable close to the NFC antenna:

iOS:

If in doubt, search on Google to verify the location:

iPhone 6/6S/PLUS: internally at the top of the device, just behind the screen and near the power button (side button).

iPhone 7/PLUS: at the top of the device, near the rear camera and audio output.

On older models like the 7 Plus, the reader is not always on. To make payments or read tags, follow these steps to activate the shortcut:

Add the shortcut: Go to Settings > Control Center and add the NFC Tag Reader option.

Activate the feature: Open the Control Center (swipe up on the screen) and tap the NFC icon.

  1. iPhone 8/PLUS: on the top edge of the device, both on the back and on the front, near the selfie camera.
  2. iPhone X (iPhone 10)/XS/11: on the top edge of the device, both on the back and on the front, near the selfie camera.
  3. iPhone 12-13/mini/PRO/Pro Max: Top edge of the device, very close to the back and to the right of the cameras. The iPhone NFC feature is native and comes enabled from the factory.
  4. iPhone 14/Pro/Pro Max: top edge of the device, near the front camera and speaker.
  5. iPhone 15/Pro/Pro Max: top edge of the device, near the rear camera and Apple logo.
  6. iPhone 16/Pro/Pro Max: at the top of the device, in the camera system area or just above the screen.
  7. On iPhone 17/Pro/Pro Max: upper back part of the device, near the camera module.

In case of failure, the synchronization flow will restart.

Android: Back of the phone. Place the device over the ring to perform tokenization.

Hold it still until you see the confirmation message. "Your wearable has been successfully synced!"

BAND Synchronization

iPhone: position at the top of the device, near the camera. On iPhone 17+, the NFC is located on the top left corner next to the camera.

Android: Place the device over the wristband to perform tokenization. The band should be stretched out, with the Inter symbol facing the phone screen.

If it fails: wait 5 minutes, close the app completely and try again. The app displays visual guides by model.

After completing the tokenization of your wearable, you will need to add a card to proceed.

Then, tap "add card":

If your card is blocked, you need to unblock it. After adding the card and completing the unlock, you will need to link the wearable device to the registered card.

By clicking "Continue," the "tokenization" process is activated.

After the tokenization process is completed, a validation code will be delivered to your email. Please enter the provided code to move forward.

If you don’t recieve the e-mail. You can reach us by phone, chat, or email:

E-mail: help@inter.co

Chat: via the app

Call (US): +1 (888) 305-72

What to do if tokenization fails?

  1. Use a stable internet connection (Wi-Fi preferred);
  2. Make sure NFC is turned on;
  3. Remove your phone case;
  4. Temporarily disable antivirus;
  5. Close other apps;
  6. Avoid calls during the process;
  7. Restart your phone;
  8. Do not touch the wearable or the phone during tokenization to not interfere with the connection between NFC chip

USING YOUR WEARABLE

How do I pay?

Making payments requires that tokenization has been completed beforehand in the Inter Super App.

• Locate the contactless symbol on the payment terminal;

• Position your wrist with your palm facing up so the chip is aligned correctly;

• Bring the wristband close to the payment symbol;

• Hold the position until you hear the beep or see the green light on the screen.

Making payments requires that tokenization has been completed beforehand in the Inter Super App.

• Locate the contactless symbol on the payment terminal;

• Position your wrist with your palm facing up so the chip is aligned correctly;

• Bring the wristband close to the payment symbol;

• Hold the position until you hear the beep or see the green light on the screen.

• NOTE: If you have difficulty making a payment on certain payment terminals, you will need to remove the ring and bring it close to the POS.

Does it work without my phone nearby?

Yes, it works totally on its own after the initial setup — no phone needed!

What's the maximum amount I can pay without a PIN?

$150

Does it work with any payment terminal?

Absolutely! As long as the terminal accepts contactless payments (NFC), you're good to go!

TRACKING AND CONTROL

How to view purchases on the statement?

Super App → Card Statement;

Your purchases made with the wearable will be consolidated with your credit card statement as it is linked to it.

Note: In the SIM, it will appear as an add-on card (wearable). This helps with internal identification for customer support representatives.

How to Remove a Card, Change PIN, or Delete a Wearable?

Access the Super App → Wearables → Settings

→ The device returns to its initial state for new setup through de-tokenization.

· When you confirm the deletion, all linked services will be permanently removed.

· This process also applies when transferring the wearable to third parties. E.g.: Gifting it to someone.

· Or linking it to another account.

Delete your Wearable:

Click on remove card. Once you click on remove card, your wearable will no longer be usable for payments until a new tokenization.

Block Wearable:

In case of loss or theft, tap "Block" and confirm. The block is instantaneous. If you wish, you can unblock it later through the same path.

How to delete (Reset) the Wearable from the account?

Wearables → Settings → "Delete Wearable"

→ The device returns to its initial state for new setup through de-tokenization.

· When you confirm the deletion, all linked services will be permanently removed.

· This process also applies when transferring the wearable to third parties. E.g.: Gifting it to someone.

· Or linking it to another account.

IPHONE: (De-tokenization process):

Wait for the de-tokenization process to complete.

ANDROID (De-tokenization process):

How to delete my Wearable without the device?

Wearables → Settings → "Delete Wearable"

Authentication is mandatory and will be performed via Liveness as a validation factor.

ATTENTION: In case of loss or theft, you must block the wearable to render it unusable. The delete wearable function is only for de-tokenizing from all accounts, leaving the device "clean" for new tokenizations.

SAFETY & CARE

Can I wear it in the shower or the pool?

This device is water and dust resistant, meeting the following international standard:

IP68 Certification: tested and submerged in up to 1.5 m of fresh water for 30 minutes without damage.

Can be worn during physical activities, when washing hands, or on rainy days.

Can be worn while swimming in pools or in the sea, provided it is in shallow waters.

Can I wear it during exercise?

• The Ring is sensitive to scratches, so avoid exposing it to abrasive surfaces or impacts in daily use.

• Remove the ring before lifting or holding heavy or rigid objects.

• Do not wear the ring during exercises with equipment, especially with free weights such as bars and dumbbells.

Do the devices affect my health?

The device uses passive NFC technology, operating exclusively through transponders that react only when brought close to active terminals. This means the hardware does not emit radiation, vibrations, or its own signals, making it completely inert and safe for continuous use.

Is contactless payment safe?

Yes. For your security, contactless payment uses tokenization + advanced encryption.

EXTRA FAQs

Can I use it on public transportation or international payment terminals?

Yes. You can use it at any terminal that accepts NFC/contactless payments — including buses, subways, and compatible apps.

Does the Wearable have coverage against loss or theft?

The warranty covers manufacturing defects. In case of loss or theft, block it immediately through the app – transactions will be prevented.

Contact

If you need help, You can reach us by phone, chat, or email:

E-mail: help@inter.co

Chat: via the app

Call (US): +1 (888) 305-72

https://static.bancointer.com.br/blog-us/author/images/6646b1ae5c98433caf3d5e5e76c6a6ac_interco-logo-orange-blog.png
InterCommunications

Inter (NASDAQ: INTR) is a digital bank providing financial and lifestyle solutions to 44 million consumers. Our super app leverages technology to unlock simplicity, offering mortgages, credit, gift cards, investments, and international payments. Inter customers also enjoy access to a dynamic marketplace of shopping discounts, cashback rewards, and exclusive access to marquee events. Recognized by Forbes, CNBC, and others as one of the world’s leading FinTechs and digital banks, Inter leads with human innovation to empower the new economy. Learn more at US.Inter.Co.

Did you like it? Share
X Logo

INTER & CO PAYMENTS, INC., doing business as Inter (“Inter”), is a financial technology company, a registered money services business (MSB) and a licensed money transmitter, not a bank (NMLS ID #907330). Massachusetts Foreign Transmittal Agency (License #FT114374-100). Rhode Island Currency Transmitter (License # 20203960CT). Click here to access our NMLS licenses.

Banking services are provided by Community Federal Savings Bank (“CFSB”), Member FDIC and deposits are held by CFSB and Wells Fargo Bank, Members FDIC. Inter is not a depository institution, deposits held at CFSB and Wells Fargo are not eligible for FDIC insurance.

The Inter US Checking account is provided by Continental Bank, Member FDIC. Inter US Checking accounts are FDIC-insured up to US$250,000. Inter US Checking account funds are eligible for FDIC insurance up to the allowable limit through Continental Bank, Member FDIC, and other program banks. Coverage is subject to aggregation of all of each account holder's funds held on deposit at Continental Bank or at each of its program banks. Funds generated through Inter's payment processing services are generally available in the Inter US Checking account balance immediately after a payment is processed. Fund availability times may vary due to technical issues. Inter is not a bank. Inter US Checking accounts do not provide monthly paper statements and do not issue physical paper checks. Inter US Checking accounts are not interest-bearing accounts.

FDIC deposit insurance coverage only protects against the failure of an FDIC-insured deposit institution. If you have an Inter US Checking account, up to US$250,000 of your balance may be covered by FDIC insurance on a pass through basis through Continental Bank, Member FDIC, subject to aggregation of the account holder's funds held at Continental Bank and if certain conditions have been met.

Please see your account information to know where your account is maintained. Inter US Checking accounts at Continental Bank are only available for US residents, upon informing a Social Security or Individual Taxpayer Identification number.

For more information regarding your Inter Account, view the Inter Account Agreement at https://us.inter.co/compliance?interandco-account-agreement .

For more information regarding your Inter US Checking account, view the Inter US Checking Account Agreement at https://us.inter.co/compliance?inter-us-checking-account-agreement .

For more information regarding FDIC insurance, please visit the FDIC website at https://www.fdic.gov/resources/deposit-insurance .

To provide you with the Inter Account and the Inter US Checking account, we share your information with CFSB and Continental. View the CFSB Privacy Notice here and the Continental Privacy Notice here for details.

Mortgage services are provided by Inter US Finance, LLC (NMLS ID #1161874), an affiliate of Inter & Co Payments, Inc.

Securities brokerage services are provided by Inter&Co Securities LLC, Member FINRA/ SIPC , an affiliate of Inter & Co Payments, Inc. and a wholly-owned subsidiary of Inter&Co US Holding. View important information and disclosures here .

If you have any questions or concerns regarding any transaction, please write to us at 501 Brickell Key Drive, Suite 202, Miami, FL 33131, or by email at help@inter.co or by calling us at 1-888-305-7264 .

THIS NEXT SECTION IS APPLICABLE FOR US RESIDENTS ONLY. IF YOU ARE NOT A RESIDENT OF THE UNITED STATES OF AMERICA, PLEASE DISREGARD THIS SECTION.

The Inter US Mastercard® Credit Card is issued by Continental Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated and may be used wherever Mastercard debit is accepted. The Inter US Mastercard® Credit Card is issued by Continental Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated, and may be used wherever Mastercard is accepted. For more information about the Inter US Mastercard credit and debit cards please see the applicable cardholder agreements here .

THIS NEXT SECTION IS APPLICABLE FOR NON-US RESIDENTS ONLY. IF YOU ARE A RESIDENT OF THE UNITED STATES OF AMERICA, PLEASE DISREGARD THIS SECTION.

The Inter Mastercard® International Debit Card (“Global Card”) is issued by the international branch of Banco Inter S.A. in the Cayman Islands, authorized to operate as a category “B” banking institution by the Cayman Islands Monetary Authority – CIMA (“Cayman Branch”), pursuant to a license from Mastercard International Incorporated, linked to a US dollar checking account in the Cayman Islands maintained by the Cayman Branch (“Cayman Account”). For more information about the Cayman Account and the Global Card offered by the Cayman Branch, see the Cayman Account and Global Card Agreement, available here .

The Inter Mastercard® International Credit Card (“Global Credit Card”) is issued by the Cayman Branch, pursuant to a license from Mastercard International Incorporated. For more information about the Global Credit Card offered by the Cayman Branch, see the Global Credit Card Agreement, available here .

The Cayman Account, Global Card and Global Credit Card are offered by the international branch of Banco Inter S.A. in the Cayman Islands, an affiliate of Inter, and are not features of the Global Account nor are they offered by Inter & Co Payments, Inc. The Cayman Account, Global Card and Global Credit Card are not available for U.S. customers.

The Cayman Branch will gather your information in order to offer you the Cayman Account, the Global Card and the Global Credit Card. Personal data will be subject to the Data Protection Act of the Cayman Islands, as well as the General Data Protection Law. To learn more about how we protect your personal data, see our Privacy Policy, available at https://inter.co/politica-de-privacidade/ .